Support
Shipping
Here's exactly how your order gets from our warehouse to your door.
Your order's journey
From our warehouse to your door, here's what happens at each stage.
Order processed
Within 24 hours
We program and quality-check your devices, then get them packed to ship.
Shipped
Day 1
Your order leaves our warehouse and we email you a tracking link right away.
Delivered
1–3 business days
Your Hank devices arrive ready to activate — set up your review link and start tapping.
Delivery takes 1–3 business days across Florida, the rest of the US, and international destinations.
Free shipping over $40
Orders under $40 ship for a flat $5 domestic rate.
24-hour processing
Every device is programmed and quality-checked before it ships.
Ships to 30+ countries
International duties and taxes are calculated at checkout.
Tracking by email
You'll get a tracking link the moment your order leaves the warehouse.
Frequently asked questions
Still have a question?
Our support team usually replies within one business day.